Our garments/accessories are made of natural leather or suede. Some slight color and structure variations or some marks, speckles, veins are of its characteristics which is very unique to each piece. Therefore, garments irregularities should not be considered as faults, but as a full feature contributing that ensures each of our pieces are genuine leather.

We believe in our products, stand by our quality and guarantee every product manufactured by us. However please take into consideration the items listed below and kindly know that our guarantee does not cover any damage caused by using failure.  

• It is not advisable to wear leather or suede jackets in the rain and snow. Getting caught in rain or snow may cause significant and irreversible damage.
• If you accidentally get caught in the rain or snow, do not throw your leather or suede jacket in the dryer or try to spot-dry with a hair-dryer. In addition to that, you have to keep it away from direct heat sources, as the direct heat will damage the natural material. Instead, we recommend you hang the damp piece somewhere with plenty of light and airflow to let it dry on its own.
• All leather and suede jackets contain a label describing how to clean the jacket. Please always check the label on your jacket for cleaning instructions.
• Never wash a leather garment in a washing machine.
• Leather and suede garments require highly skilled professional dry cleaners. Please let your jackets treated by a professional cleaner specializing in suede and leather.
• Since leather is a natural material, it needs to breathe in a dry environment. Please store leather garments on padded hangers and cover them with a plain bed sheet or cloth coat bag.
• Direct sunlight and spotlight can fade the leather's color or cause spotty discoloration.
• Do not get perfume or hairspray on your leather clothing, because they contain alcohol and other chemicals that will run colors.
• Avoid letting a leather garment touch your skin in areas where it is likely to come in contact with oils from your body and hair.

• When will I receive my order?

Depending on your residential area, the delivery time may take between 7 (seven) to 10 (ten) working days.

If your delivery is delayed for more than two weeks, please send us an e-mail (support@vspparis.com) and our representatives will help you as soon as possible.

• How much does delivery cost?

We offer free shipping on all orders except from USA and Canada. The cost of shipping for the related country will be calculated at the check out.

• What countries do you ship to?

We offer shipping within Europe, to the USA, and Canada.

• Which company do you use to ship?

We work with UPS.

• How do I return an item I have ordered?

The consumer may exercise the right to withdraw from the contract by rejecting the goods without undertaking any legal and criminal liability and without giving any justification. We accept returns of any unworn, unwashed, and undamaged merchandise with all tags still intact within 14 (fourteen) working days after receiving it. Return shipping costs are the responsibility of the customer.

If you have received the products and wish to cancel your order, you must take reasonable care of the products and not use them. Kindly note that you must return an item in the same condition as it was received, not used or altered. If we reasonably believe that the products have been used, will not be accepted and therefore sent back to the customer.

We will not be responsible for any loss or damage to them in transit and, for this reason, we request to use our recorded delivery service and keep receipt as proof o delivery. If products are lost or damaged in transit, we reserve the right to charge you for such loss or damage.

• How can I make a return?

We hope you are satisfied with your product and that you will cherish your item for many years to come. We ship our orders with UPS, thus if for any reason, you want to return your order, we highly recommend you to choose UPS as well. It will quicken the process of the return and it allow us to refund your money faster. However, you can send the return with a carrier of your choice. Please note that the customer is responsible for return shipping costs. For your safety, make sure to get a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse and keep the receipt as proof of delivery. 

Regarding the return process, place the items in the original shipping box, or any other suitable box. You have to fill out the return form found behind your invoice and place it in the box and seal the box securely.

The delivery address is as follows:  

Vespucci Sarl - VSP
19 Rue Debelleyme
75003 Paris - France
+30 142 71 40 40 

7. What should I do if I receive an incorrect or damaged product?

You should check all products you receive against your order. If you receive products that are damaged or incorrectly, please proceed to return the item to us within 7 (seven) working days after receiving it. The return shipping fee for defective products will be paid by our company.

Our delivery address is as follows:  

Vespucci Sarl - VSP
19 Rue Debelleyme
75003 Paris - France
+30 142 71 40 40